Frequently asked questions about the NCPPB.


Which payment methods are accepted?

Payment by transfer/BACS

Payment by credit/debit card (we accept Visa, Delta, Maestro (UK only) and Mastercard)

Can I pre-pay for my order via a pro-forma invoice?

Yes, pro-forma invoices are available upon request.

Does the NCPPB supply Quality Control Certificates?

No, we don’t supply Quality Control Certificates. However, if you require more detailed information about your strain than that listed in the NCPPB Catalogue, then please email us with your enquiry.

What media and incubation temperature does my strain require?

Please email us with your enquiry and we can make recommendations.

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